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repair request


You want to repair your Bitubo shocks?

Then please use this repair form, for so your data can be processed better and will be automatically directed to the appropriate person.

Please fill out all required informations, this will reduce the processing time considerably.

After you´ve sent the form our team will answer instantly and you´ll get further informations what´s to do and a return-id.


If your shock is still in the warranty period please contact your local importer, local distributor or directly our sales team:


Fon: +49 (0) 80 36 / 30 07 -20


Warranty claims can not be processed with this form!

request form & price list for download (PDF)

inquiry form

Information about the product
These data can be found on a sticker placed on the shock as shown in the pictures.

Bitubo Serial No
error description
Information about the defect
vehicle data
Your contact data
(if present)
send a file

here you can send us a file (f.e. a photo or ABE-copy) to the defect product.
please notice that the file is not bigger than 500kb. following file formats are allowed: jpg, jpeg, gif, png,pdf

alpha Technik · Fon: +49 (0) 80 36 . 30 07-20 · Fax:+49 (0) 80 36 . 30 07-29
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